Customer Experience
We at Xisha combines our core domain expertise and thought leadership in innovation with industry leading IP to deliver cutting edge solution. We enable digital transformation that connects our clients’ operations from the back office to the front end and everything in between so they can delight customers anytime, anywhere and compete.
Queue Management System
Queue Management is the process of managing and optimizes queuesto improve end-userwaiting times and Queue Management System teammate. These use a variety of measurement technologies which predict and measure queue lengths and waiting times and provide management information to help service levels and resource deployment • QMS on Kiosk/Tablet • Web Appointment • QMS App
Customer Feedback
Customer feedback is the information, insights, issues, and input shared by your community about their experiences with your company, product, or services. This feedback guides improvements ofthe customer experience and can empower positive change in any business. • Feedback Solution on Kiosk/Tablet • Voice of Customer (Omni Channel Feedback) • Feedback on Link
Interactive Digital Signage
With Business Intelligence customers don’t just watch the screen; they engage with it. The sign acts as a customer touchpoint and allows visitors to choose options, enter information, and control content • Product catalogue • Enquiry desk
Information Signage
Digital signage falls within the realm of permanent communication. Information to be communicated outdoors to give customers directions to guide them • Menu board • Way finding kiosk • Entrance Kiosk
Banking & Financial Kiosks
In Banking Kiosk, a part of banking transactions like opening of the account, depositing of money, withdrawal of money, obtaining statement of account are undertaken. Kiosk Banking has been introduced to make available the basic financial services to the common man at an affordable cost • Cash Deposit Machine • Cheque Deposit Kiosk • Account Opening Kiosk • Video Teller Machine
Self Service Kiosks
An interactive device which allows users to initiate and/or conduct automated activities that would otherwise require on-site assistance. an interactive computer terminal that offers products and/or information. • Ticket Booking Kiosk • Self Service Check-in Kiosk • Recharge top-up /Sim Card Kiosk • Account Opening Kiosk
